
Frequently Asked Questions
hello!
Finding the right childcare centre can be a daunting task, and it’s completely normal to have questions along the way. To make this process easier for you, we’ve compiled a list of frequently asked questions that many families have found helpful. Take a look below to find answers to some of the common queries you may have. If you don’t find what you’re looking for, feel free to reach out to us directly – we’re here to help!
What educational philosophy guides Lil’ Angels ELC?
At Lil’ Angels ELC, we follow a child-centered approach to education. We believe in fostering curiosity, exploration, and creativity through individualised learning experiences.
How does Lil’ Angels ELC ensure a safe environment for children?
Safety is our utmost priority. We adhere to the VIC Child Safe Standards, Child Protection guidelines, and National Quality Framework and Standards to ensure children’s health and safety. Our rigorous protocols include regular inspections, staff training, secure entry systems, constant supervision, and comprehensive risk assessment procedures.
Are the educators at Lil’ Angels ELC qualified?
Yes, all our educators hold relevant qualifications in early childhood education and undergo background checks. We prioritise continuous professional development to ensure high-quality care.
How does Lil’ Angels ELC foster overall child development?
We focus on holistic development, addressing physical, cognitive, social, emotional, and creative aspects through play-based activities, hands-on learning experiences, and individualised attention.
What are Lil’ Angels ELC’s operational hours?
Lil’ Angels ELC is open Monday to Friday, from 6:30 AM to 6:30 PM. We are closed on public holidays.
Does Lil’ Angels ELC offer any additional programs or activities?
Yes, in addition to our regular curriculum, we offer a variety of enriching programs and activities to enhance your child’s learning experience. These include yoga sessions to promote physical health and mindfulness. Moreover, at Lil’ Angels ELC, we have a strong approach to nature play, incorporating outdoor exploration and hands-on experiences with the natural environment into our daily activities.
How can families at Lil’ Angels ELC apply for government childcare subsidies (CCS) and Additional Childcare Subsidies (ACCS)?
Families can apply for subsidies through the MyGov Service’s Australia website or contact Lil’ Angels ELC directly for assistance with the application process.
What is Additional Child Care Subsidy (ACCS)?
Additional Child Care Subsidy (ACCS) is a supplementary subsidy provided by the government to eligible families facing specific circumstances such as financial hardship, disability, or special needs. If you’re eligible for Child Care Subsidy, you may get extra help with the cost of approved child care through ACCS. To be eligible for ACCS, you must be eligible for Child Care Subsidy. Please contact Lil’ Angels ELC directly for assistance with the application process.
How are fees paid at Lil’ Angels ELC?
At Lil’ Angels ELC, we strive to make fee payments convenient and transparent for our families. You are required to pay one-week fees in advance. Payments are made by direct debit for convenience and security. If you wish to cancel or change your booking, we require two weeks’ notice in writing. For detailed information on our fee structure, please contact Lil’ Angels ELC directly.
How does Lil’ Angels ELC ensure sun safety for children?
We prioritise sun safety through shaded outdoor play areas, promoting sun-safe clothing and hats, regular sunscreen application, and scheduling indoor activities during peak sun hours.
What type of food does Lil’ Angels ELC provide, including dietary requirements, cultural, and medical needs?
At Lil’ Angels ELC, we offer a diverse and nutritious menu that caters to various dietary requirements, cultural preferences, and medical needs. Our qualified cooks prepare meals onsite, ensuring freshness and quality. We accommodate allergies, intolerances, cultural preferences, and medical requirements, working closely with families to create meal plans for the children.
What do I need to bring for my child to Lil’ Angels ELC?
Parents are required to bring a change of clothes, any comfort items such as a blanket or toy, water bottle, hat, and any necessary medication along with completed medication authorisation forms. Additionally, please ensure your child has appropriate outdoor clothing for all weather conditions.

Ready to enrol your child or have more questions?
Reach out to us today to speak with our enrolment team or schedule a tour of our centre. We’re here to help!
We look forward to welcoming your family to Lil’ Angels Early Learning Centre and providing your child with a safe, nurturing, and enriching learning environment.
